Privacy policy

General provisions

The LCV Laboratory is committed to a global approach to respect the confidentiality of personal data entrusted to it in the context of its activity, including through the means of collection available from its website laboratoirelcv.com.

As such, the LCV Laboratory undertakes to practice the use of personal data in accordance with the directives of the EU's General Data Protection Regulation (GDPR).

Data gathering

The following forms are available to users of the laboratoirelcv.com website:

• Contact form
• Veterinary area

In each case, the information collected through these forms is strictly minimized to the needs of understanding the requests and developing corresponding responses to the services offered. Outside of this context, no information is collected. The LCV Laboratory does not collect sensitive personal data.

Data processing

The nature of the treatment reserved for the data collected from the website laboratoirelcv.com, is explicitly formulated on each page of collection.

The information communicated is not subjected to any other treatment except that indicated on the page of collection of the corresponding form. The LCV Laboratory does not perform any automated processing and profiling from the data entrusted to it.

The LCV Laboratory does not subcontract the processing of personal data entrusted to it.

Data retention period

The retention period of personal data collected from the website laboratoirelcv.com is one year. This information is communicated on each page collecting information.

Personal data is deleted from our storage media no later than one year after the date on which it was sent to us.

Sharing data

The personal data transmitted to us from the website laboratoirelcv.com, are used exclusively by the Laboratory LCV as part of the services offered and are not the subject of any transfer to third parties.

Consent

A request for consent is associated with each page or form of the website laboratoirelcv.com, which may collect personal data. This consent request is embodied by an opt-in approved approval button. All requests for consent are accompanied by a statement that informs the user that he / she is of age, and specifies the purposes for collecting the data, the intended use, and the retention period of the information transmitted.

By activating the opt-in button of one of these forms, the user consents by this unequivocal gesture, in a free and enlightened way, to communicate his information for a strictly limited use to the corresponding informative mention .

He is also warned, and the means are given to him on this same page, that he can at any time resume his consent, which would result in the erasure of his personal data by subtracting them from the treatment for which they were originally intended.

Users are also informed that if the opt-in buttons are not enabled, no consent will be recorded and no personal data will be transmitted.

Cookies

The website laboratoirelcv.com, uses only technical cookies, useful for the operation, and statistical cookies, which allow to evaluate the performances of the site. No cookie, geolocation, profiling, advertising or from third parties, is installed on the user's browser software during his session.

Security

The Laboratory LCV, through its website laboratoirelcv.com, and more particularly vis-à-vis the personal data entrusted to it by its users, is very vigilant on the application of security.

Data flows from users' browsers to the lab site's server are protected by encryption and secured with an SSL certificate. The CMS which propels and administers the contents of the site, is the object of a continuous and corrective maintenance, to guarantee any flaws or problems of security. Finally the data-center and the server on which is hosted the site laboratoirelcv.com, benefit from the best physical and software protections, a monitoring and a permanent monitoring. Users are informed that despite all the reasonable security measures implemented, the LCV Laboratory can not rule out the possibility of a malicious intrusion on its server that could not have been thwarted. If this hypothesis were proven, the LCV Laboratory undertakes to warn the competent authorities within a maximum of 72 hours after estimating the damage following the intrusion, especially if the violation of personal data was established.

Exercise of rights

In the context of the transparency and the exercise of the data subject's rights, the users of laboratoirelcv.com, who communicate or have provided us with personal information, are informed that at any time they may exercise their rights over personal data concerning them, held by the LCV Laboratory.

To this end, we put at their disposal on this site the page "Exercise your rights". From this page, it is possible to apply for:

• Resume consent, thereby asserting the right to limit treatment.
• Request the erasure of his personal data, thereby asserting his right to be forgotten.
• Request the rectification of his personal data, allowing to correct an anomaly.
• Request the portability of its data.

As part of this procedure, users are invited to provide us with the information necessary to bring them closer to their stored personal data. Their requests are executed at the end of the process of verification of their identity, to which they are invited.

For any questions relating to the protection of personal data and the exercise of rights *

If you are a customer, prospect of the LCV Laboratory or user of the laboratoirelcv.com website, you can also send us your request by post to:

Laboratoire LCV
The data controller
ZI Plessis Beucher - BP 32132
35221 CHATEAUBOURG

* Concerning the requests made by postal way, limitation, erasure, rectification or portability on personal data concerning you, thank you to accompany your request by a proof of your identity: ex. copy of the national identity card.